21 key questions to identify customer journey gaps

Overview

In HR, managing employee requests, onboarding, and policies is often time-consuming and reactive. PeopleFlow helps HR teams turn admin into automation—freeing time for more strategic work.

What keeps HR stuck in the weeds

Answering repeated questions, tracking forms, and managing manual onboarding eats up hours. Over time, these small tasks create real burnout.

“Since we started using PeopleFlow, our team can focus on culture—not paperwork.”

— Diego Torres, Head of People Ops

How PeopleFlow transforms HR workflows

From digital onboarding to AI-driven helpdesks, PeopleFlow centralizes and automates common HR processes.

• Self-service portals for employee questions

• Automated policy updates and signature tracking

• Custom workflows for onboarding and offboarding

The Marketing team story

One mid-sized team saved 10+ hours weekly by streamlining proposals and campaign reports.

 With MarketAI, a lean marketing team turned multi-hour tasks into click-and-go actions. Proposal generation dropped from 4 hours to 15 minutes. The same team used AI summaries to reduce internal reporting time by half proving how impactful intelligent tools can be at scale.

• Story format: Who they are, what their problem was, how they used MarketAI

• Quote/testimonial: “Now it takes 5 minutes instead of 4 hours.

• Optional: Before/after card design

The hidden cost of busywork

Devgent doesn’t just save time—it transforms how teams operate. By automating repetitive tasks, teams experience measurable improvements in focus, output, and overall efficiency.